CBCS Financial & Credit Management


Cash is King... Or so they say and in this economic climate, never has this been so important.

There are two contrasting issues, when a business looks at whether to contract with an external collection company. 
The first is the need for cash: Can they deliver and or improve our own cash collection success?  The second is; will I lose my 
customers if I use a collection company? The first question is dependant on the condition of your aged debt. Do you have a large amount of uncollected overdue debt and are your own collection methods failing to get the cash in? The second is dependant on the approach the collection company uses to get the cash in.                      

 We use a 3 stage letter cycle to chase your debt. The FIRST letter a gentle polite reminder, the SECOND issued 7 days later, a  polite reminder,    but with the suggestion that failure to pay could lead to unspecified action and the THIRD letter, the final  reminder again after 7 days, giving a deadline for payment, against which further action will be taken if payment is not received.

 Our letters are designed to be informative, but polite. Accuracy is paramount and we will tailor are letter content and length of  cycle to your precise requirements. If your debtor contacts us following our letter, our trained collectors will respond politely and  professionally. These are your customers and we want them to stay that way.

 Of course, if queries are preventing payment then it is essential they are highlighted so they can be resolved. We will pass on    any query to you directly to allow you to reconcile and then if the account remains unpaid, the collection process can start again.  Irrespective of status, weekly status reports will remind you who has paid and who is due another letter.

So what happens if your debtor has still not paid after the three week collection cycle? You need to demonstrate that you are serious about collecting your debt and we would recommend taking further action to show you mean business. You can place the                                       customers account on stop or you can refer the matter to us directly for us to pursue by legal channels. We use the County Court                                       Bulk Centre to fast process claims for county court and or our legal partners for more complex or high value claims.


Please see our separate website http://www.promptcash.co.uk for submission details and prices
Prompt Cash came about following the demands of our customers for a fast,easy to use, effective and inexpensive 
web-based resource for submission and collection of your Business debts. All you have to do is choose your debtors for collection and submit. 
We do everything else...
You can choose to submit debts for a letter cycle or go straight to the Final Demand (Letter 3) or directly to summons issue. All debt values are 
charged at the same letter price. All you have to do is enter your client details on the Debtor Submission tab, download and populate the submission 
spreadsheet with your debtor details,then upload and click submit. We do everything else.

Discounts are available for volume submissions.

We also offer the same service at a discounted price for upfront payments. Using PayPal to process your payments safely, you will benefit from 
a £1 reduction per letter

We offer a full suite of debt collection and credit management services dependent on your requirements. You can submit one debt (full 3 letter cycle fixed cost),  your whole ledger for collection or you can contract with us to run your sales ledger management, (including processing, invoicing, collection and accounting).      We will even review your existing credit management process and make recommendations for how you can improve your own collection and assist in the training    of your credit control teams and the recruitment of collection staff.

Please Note: We collect business to business debt only. We do not collect individual consumer debts.

We have a vast wealth of experience in credit management, debt collection and sales ledger management techniques. We have a proven track record of prompt  and efficient customer service and because we are small, we can still tailor our services to you, to ensure that your customers pay and then come back to you for  more business.

Please see our FAQ page for further information.

For an illustration of how we can help you, please contact us directly on 0843 886 7526 or e-mail us: info@cbcservices.org.